Designing health and human service programs to be inclusive of Australia’s multicultural population requires a dedicated effort. Our team has many decades of expertise in program and commissioning design through an equity lens. Our design processes are straight-forward, data-informed and client-centred. We have experience with program and commissioning design at the national, state and local levels.

Some areas include:

• Multicultural community needs assessment
• Culturally inclusive program planning
• Stakeholder engagement including multicultural community engagement
• Risk assessment
• Performance metrics and data collection and management
• Capability assessment
• Service design and specification
• Commissioning principles and specification