Program and Commissioning Design


Designing health and human service programs to be inclusive of Australia’s multicultural population requires a dedicated effort. Our team has many decades of expertise in program and commissioning design through an equity lens. Our design processes are straight-forward, data-informed and client-centred. We have experience with program and commissioning design at the national, state and local levels. Some areas include:

  • Multicultural community needs assessment
  • Culturally inclusive program planning
  • Stakeholder engagement including multicultural community engagement
  • Risk assessment
  • Performance metrics and data collection and management
  • Capability assessment
  • Service design and specification
  • Commissioning principles and specification

Examples of past clients:

  • Department of Health and Aged CareMulticultural primary health access program specifications
  • Brisbane City CouncilCALD physical activity program development

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