Designing health and human service programs to be inclusive of Australia’s multicultural population requires a dedicated effort. Our team has many decades of expertise in program and commissioning design through an equity lens. Our design processes are straight-forward, data-informed and client-centred. We have experience with program and commissioning design at the national, state and local levels. Some areas include:

• Multicultural community needs assessment
• Culturally inclusive program planning
• Stakeholder engagement including multicultural community engagement
• Risk assessment
• Performance metrics and data collection and management
• Capability assessment
• Service design and specification
• Commissioning principles and specification

Examples of past clients:

• Department of Health and Aged Care – Multicultural primary health access program specifications
• Brisbane City Council – CALD physical activity program development