Welcome to our voices where we give space to voices rarely heard in health care. Voices of lived experience of migrants, refugees and people seeking asylum brings diverse and meaningful engagement and participation. A growing body of evidence shows that services designed in collaboration with those who use them are more effective.
The lived experience movement is a human rights movement. Empowerment and participation by people with lived experience is considered essential internationally to progress this human rights agenda (WHO, User empowerment in mental health: a statement by the WHO regional office for Europe, 2010)
WWG’s work is grounded on the principle that health is human right and we will continue to work to ensure that the lived experience of our clients, their concerns and ideas are heard and conveyed in all key areas where decisions are being made about health care funding and services to address the invisibility of our clients’ experiences and needs in policy, planning and decision making.
What is multicultural lived experience and how is it different from lived experience? Watch our video to understand more.
Multicultural Peer Support Workers bring their own unique lived experience of migration, acculturation, cultural adaptation, and the impact of their settlement journeys on their own health and mental health. Multicultural Peer Support Workers play a key role in ensuring our services are culture based; health care grounded within the cultural health beliefs and explanatory models of our clients and building on their cultural strengths. Our Multicultural Peer Support Workers talk about their lived experience of migration, settlement, healthcare and their role as a peer support worker.
Multicultural Peer Engagement Coordinator
“My journey starts in my late teenage years when my physical health began to decline…”
World Wellness Group is so fortunate to have team members from refugee backgrounds themselves. Their own experiences bring a depth of understanding, compassion, expertise and knowledge that is unmatched in refugee healthcare.
Multicultural Peer Support Worker
“The hardest thing about this story is that I left behind my parents along with all my memories with my friends…”
Administration & Reception Worker
“Due to lack of safety and instability caused by the war, I had to resign for a while…”
Practice Nurse
“I lived in a Tanzanian refugee camp with my parents, seven siblings and one uncle…”
Co-Founder & Board Director WWG
“Due to the war, my family spent a few years in Austria as refugees prior to coming to Australia…”
There are many ways to be part of the solution. Contributing monetary gifts, expertise, social capital and time are just some of the ways you can be part of our work to create health equity in Australia.
Join our dynamic, multicultural and highly skilled team. We are actively recruiting additional health practitioners due to the increasing demand for our services.
We are closed on Saturdays, Sundays and public holidays. When we are closed, we recommend the National Home Doctor Service on 13 74 25 or if it’s an emergency, call 000.
World Wellness Group acknowledges that the space we occupy and the place we conduct our work, has and always will be the traditional lands of the Turrbul and Yuggera people.
We understand that the connection between this land and its indigenous people has a special and spiritual significance that benefits social and emotional wellbeing. We pay our respect to the elders past and present of this ancient land and recognise that delivering equitable healthcare requires that we understand, appreciate and reflect our respect for both Aboriginal and Torres Strait Islander peoples. We commit to growing and nurturing our relationship with Indigenous Australians, to assuring their rightful place in the journey that is better health outcomes for Australia and to exploring the opportunity for partnerships and collaboration to benefit all.