WWG specialises in refugee and asylum seeker health. We provide culturally safe, trauma informed, holistic, family centred and integrated care to vulnerable people to reduce long term health inequity.
Brief Overview
We have provided essential health care for thousands of people seeking asylum in Queensland. Many people seeking asylum experience Medicare ineligibility for extended times and this acts as a strong barrier to accessing health care and mental health support. Our clinic provides seamless health services regardless of Medicare eligibility. We also provide food and personal care items to people seeking asylum when previous supports such as case management and income support can no longer be accessed. We work with homelessness prevention and crisis services when required. For more information about the plight of people seeking asylum in Australia, refer to this article.
Criteria
(The term legacy caseload refers to people who arrived in Australia by boat, on or after 13 August 2012 and before 1 January 2014.)
Service Delivery
Our Asylum Healthcare team provides essential medical care, nursing support, medications support and health advocacy to people seeking asylum. This support is important as many people seeking protection in Australia have disrupted or no access to Medicare, as well as no work rights, limited income support and/or unemployed.
We have a medical and nursing team dedicated specifically to people seeking asylum. This is funded by the Queensland Government Asylum Seeker and Refugee Assistance (ASRA) Program.
Service provided by our Asylum Healthcare team:
Location
The ASRA Program Partners
Referral
To get in touch with the Asylum Healthcare team, email asylumhealthcare@worldwellnessgroup.org.au
Brief overview
Providing ongoing health care to people from refugee backgrounds, no matter how long they have been in Australia, is an important part of our mission.
We aspire to ensure that no one “falls through the cracks” by providing a service that is culturally responsive, innovative and flexible to the needs of our valued clients.
In a health system that can be difficult to navigate, this is a key priority.
Criteria
Service delivery
One aspect of WWG’s work with refugees is to coordinate the initial health care for people arriving in Brisbane flagged by the Department of Home Affairs with health concerns. This is in partnership with Multicultural Australia, the refugee settlement service in Queensland.
WWG triages these refugees before they arrive by reviewing any available health information. Shortly after arrival, our doctors perform a medical assessment with the person of concern, and their immediate family members. Follow up appointments ensure that identified health concerns are managed appropriately. Following this process, a referral to a GP practice located close to their home is coordinated.
Refugee Health Connect assists with these links and provides ongoing support to these practices.
Our team has a high level of expertise in:
Location
Our clinic provides pro bono medical care and medications to people seeking asylum.
we are raising funds to continue this important humanitarian work. Please support us with a donation and attend our annual fundraisers!
You may also drop in groceries to our community pantry.
Thank you for your support.
We work with interpreters and Multicultural Peer Support Workers. We speak your language.
