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EnCOMPASS: Multicultural Aged Care Connector Program

Linking older people to aged care supports

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The EnCOMPASS program will be ending on 30 June 2023, The Care Finder program will begin on 3 April 2023 for clients living in the Brisbane North PHN region only

How we can help you

Our Multicultural Aged Care Navigators can help you, in your preferred language, to access accurate and independent information on how to access aged care supports. Aged care support can include social activities, help with shopping, help with showering, meal delivery, nursing care and more. Aged care supports can include care given to you at home or can be in a residential facility.

 

We can provide culturally-appropriate and tailored information about your aged care support options and one-on-one support to help you access My Aged Care, which is the Australian Government’s website for accessing aged care supports. If you are already registered with My Aged Care, we can also help you change the type of aged care service you receive.

 

If you need another kind of help, we can also connect you to someone else who may be able to help you.

 

Our Aged Care navigators can speak Cantonese, Mandarin, Filipino, and English. If you speak another language, let us know and we can arrange someone to assist you.

Who is eligible?

The services are free and available to people aged 65 and older from non-English speaking backgrounds, their carers, and families.

Referral

You can refer yourself, a family member or friend simply by printing and completing this form and returning it to us in person or by email on agedcarenavigation@worldwellnessgroup.org.au or complete the online referral form.

Acknowledgement

This program is part of the national EnCOMPASS program managed by FECCA and funded by the Commonwealth Department of Health.

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World Wellness Group acknowledges that the space we occupy and the place we conduct our work, has and always will be the traditional lands of the Turrbul and Yuggera people.

We understand that the connection between this land and its indigenous people has a special and spiritual significance that benefits social and emotional wellbeing. We pay our respect to the elders past, present and future of this ancient land and recognise that delivering equitable healthcare requires that we understand, appreciate and reflect our respect for both Aboriginal and Torres Strait Islander peoples. We commit to growing and nurturing our relationship with Indigenous Australians, to assuring their rightful place in the journey that is better health outcomes for Australia and to exploring the opportunity for partnerships and collaboration to benefit all.

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Address: 33 Stoneham Street, Stone's Corner, QLD, 4120

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