WWG is the only primary health care clinic in Brisbane that specialises in refugee and asylum seeker health. Our team has a high level of expertise in:
- Refugee and asylum seeker health assessment
- Catch up immunisations for refugees
- Cross-cultural mental health care
- Refugee health screening
- Injury and trauma rehabilitation
- Refugee dietetics
- Refugee women’s health issues including FGM
- Health promotion with CALD populations
- Holistic approaches to refugee health and wellbeing
- Cultural competence in healthcare including working with interpreters
WWG is an integral part of a consortium that provides refugee settlement services in Queensland. WWG has the role of the specialist health provider for people flagged with health concerns arriving in Brisbane. Whenever possible, WWG triages refugees before they even arrive by reviewing their pre-arrival health information, and provides immediate medical care shortly after arrival to people with identified health concerns and their family members. WWG works closely with MDA Ltd, the refugee settlement service in Queensland, to coordinate this care and to provides follow up for any issues identified.
Our refugee health FAQ factsheet provides more information about our model of refugee health care and how this work is just one of the ways we provide culturally safe, holistic, family centred and integrated care to vulnerable people to reduce long term health inequity.
Asylum seeker health
We have seen thousands of people seeking asylum for essential health care and we continue to provide services when asylum seekers experience Medicare ineligibility. Many people seeking asylum on their paths to seeking safety and protection lose Medicare eligibility, which acts as a strong barrier to accessing Medicare and mental health support. Our clinic provides seamless health services regardless of Medicare eligibility. We also provide groceries and personal care items to people seeking asylum when they are exited from their supports such as case management, income support and Medicare. We work with homelessness prevention services whenever possible but unfortunately a growing proportion of our asylum seeker clients are now homeless.
Our clinic has a part-time dedicated Nurse Advocate specifically for people seeking asylum funded by the Queensland Government Asylum Seeker and Refugee Assistance (ASRA) Program.
Our Nurse Advocate:
· Provides clinical and nursing support to people seeking asylum
· Triages and responds to immediate health needs of clients at the clinic and at outreach locations such at the specialised Hubs that have been established for people seeking asylum
· Provides advocacy, follow up and pro-active liaison with external agencies for optimum client care.
· Manages quality and risk in relation to health concerns of people seeking asylum
For more information about the plight of people seeking asylum in Australia, refer to this article.
How you can support our work
Our clinic provides pro bono medical care and medications to people seeking asylum. Every year we raise funds to continue this important humanitarian work. Our next fundraiser is taking place soon! Please support us with a donation (click the donate button at the top of this page) and attend our fundraisers! You may also drop in groceries to our community pantry. Thank you for your support.