Appointment Information
To make an appointment: call 3333 2100 or book online with the button below:
Medical appointments are bulk billed.
Overseas visitors and international students – please bring your health insurance card. There is no gap fee charged.
Mental health – no gaps fees charged and are arranged via Medicare or PHN funded specialist multicultural therapies programs
Fees are payable at the time of consultation by cash or EFTPOS
We can do some home visits by special prior arrangement and in certain circumstances. Please ask our staff.
Your doctor will advise when to expect results to be sent to our clinic for your test or procedure. We may need to book you for a follow-up appointment to discuss the results.
Our GPs may be contacted during normal opening hours. If the GP is with someone, we will take a message and the GP will call you back. Please advise us if your call is urgent.
Our clinic is committed to preventative care. We will ask for your permission to be included in our reminder system. We may send you a reminder notice offering you preventative health services appropriate to your care.
We use telephone interpreters at no charge to you. Please let us know if you need an interpreter and which language is required.
Your medical information is confidential. It is the policy of our clinic to maintain the security of personal health information at all times and to ensure this information is only available to authorised members of staff. We abide by the 10 National Privacy Principles.
We value receiving your feedback as we are always looking for ways to improve our service. There are a number of ways you can provide feedback:
1. Suggestion box at reception
2. Talk to us and provide feedback verbally
3. Email (admin@worldwellnessgroup.org.au)
4. Anonymous and confidential feedback can be provided online via https://improov.io/feedback?ID=OTAJ7MT
If you have a concern, we would like to hear about it. We take your concerns, suggestions and complaints seriously. We have a complaints policy and procedure.
If you wish to escalate your complaint to an external body,
you may contact:
Office of the Health Ombudsman
PO Box 13281
George Street Brisbane Qld 4003
ph: 133 646
Home
Location
33 Stoneham Street, Stones Corner, QLD, 4120
All visits to our doctors will be bulk-billed for holders of a current Medicare card. We have both male and female practitioners. Some of our practitioners are bilingual or multilingual.
FAQ
1. General medical services via general practice and nursing
2. Mental health via psychology, mental health accredited social work and occupational therapy
3. Traditional medicine including acupuncture, massage therapy, homoeopathy and clinical nutrition
Yes, we welcome all members of our community to our clinic.
Yes, all GP services are bulk billed. We do not charge a gap fee for medical services.
Yes and no. For some services you will not and for others you will require a mental health care plan. Please email the Mental Health Service
No, you can book in directly.
You can expect to be welcomed by our caring staff and to receive a confidential and respectful service. We focus on you as a whole person and take a team approach with our practitioners to ensure you receive the best possible health care combining conventional and traditional medicine. We invite you to participate in our illness prevention and wellness programs as our aim is not only to treat your illness but to help and support you to stay well.
Our mission is to provide access to health care for socially disadvantaged groups in our community, we specialise in working with multicultural population groups and we welcome everyone regardless of their background. There may be some specific discreet service projects that have been specifically funded for a population group. These change over time. It is best to ask us what is available to suit your needs.
What our Patients Say.
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I’ve been going to this clinic for about a year now, the receptionists are absolutely amazing and the doctors are so knowledgeable in what they are doing.
Molly A.
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The people here are warm and welcoming. I’m currently going here almost every day for a post-surgery daily dressing and it’s great going in and seeing happy faces to start my day (as opposed to what I’m normally used to in health clinics
Natalia M.
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Always helpful. Amazing team and great doctors. Appreciate all your hard work.
Hope B.
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Best groups of Doctors .I come to this clinic from very far away to see lovely doctors and lovely team.
Ani E.
